Cookie Policy

Cookies are small text files a website stores in your browser. Some are needed for the site to work; others measure traffic or advertising. This page lists every cookie this website can set and how to control them.

When you first visit, a banner lets you Accept all, Reject non-essential, or Manage analytics and advertising separately. Your choice is stored for 12 months. Change it any time with the Cookie settings link in the footer.

Analytics and advertising cookies are switched off for every visitor until you accept them. We use Google Consent Mode v2, so Google's tags receive your consent status and behave accordingly: until you accept, they set no Google cookies and send only the cookieless pings described below.

California residents: we do not sell personal information for money. Advertising cookies may count as "sharing" under the CPRA; use "Do Not Sell or Share My Personal Information" in the footer (it opens the same settings) to switch them off.

• eps_consent: remembers your cookie choice. 12 months. Set by us.
• __cf_bm, cf_clearance, _cfuvid: Cloudflare security and bot protection, including the Cloudflare Turnstile check that protects our request forms. Up to 30 minutes to 1 year depending on the cookie. Set by Cloudflare.

Pages can be viewed without any security check. The Turnstile check runs only on the free guide request form and the on-site visit booking form.

• _ga, _ga_*: Google Analytics: distinguishes visitors and sessions to report how the site is used. Up to 2 years. Set by Google.

If you have not accepted or have rejected analytics cookies, the Google tag still sends Google cookieless pings (page address, browser details and IP address) so traffic can be estimated without cookies.

Google may process this data on servers outside your country. See Google's privacy policy at policies.google.com/privacy.

• _gcl_au, _gcl_aw: Google Ads: records that you arrived from one of our ads so we can measure whether it led to a request. 90 days. Set by Google.
• IDE, test_cookie: Google advertising (doubleclick.net): ad measurement and, if you accepted personalisation, relevant ads. Up to 13 months. Set by Google.

If you reject advertising cookies, Google still receives cookieless, aggregated signals under Consent Mode so we can estimate conversions without identifying you.

The map on our home page is not loaded when the page opens. It loads from Google Maps only after you click "Show map". Google may then set its own cookies (for example to remember preferences and prevent fraud) under its own policies at policies.google.com/technologies/cookies. If you never click "Show map", no Google Maps content is loaded and Google Maps sets no cookies through our site. The "Open in Google Maps" link opens Google's own website.

The request and booking forms keep no data in your browser after you submit. Fonts are loaded from Google Fonts, which does not set cookies. When you submit a form, your browser sends the details to this website's own server, which stores them in our Google Sheet and sends your confirmation email through our email provider. That request sets no cookies.

You can also block or delete cookies in your browser settings (Chrome, Safari, Firefox and Edge each have a "Cookies and site data" section). Blocking Cloudflare's necessary cookies may stop the security check on our forms from working, so you may not be able to send a request.

We update this page when we add or remove cookies; the "last updated" date at the top shows the current version. Questions: [email protected].